Spa Speakers

How do I deliver a good general evaluation?


You’ve just been assigned the role of General Evaluator (GE)…where do you start?

Taking on the role of GE is and exciting opportunity for you to provide valuable feedback to your club.  We are excited to share the following tips from our very own Rachael Siggers. Rachael is a fantastic evaluator and taking on her advice will help make your experience less daunting!

The Spa Speakers Committee

Prime Position

Choose a seat that allows you to view the whole meeting, including the audience.

Friendly Format

Decide how you will take notes before the meeting begins.  Keep them simple, and in a format that you can easily read back from at the end of the meeting.  I like to have columns on my page which are ready with the people’s names and roles that I will be evaluating, along with CRC* sections ready for comments to be written into.

Have two pens ready, in case one runs out/stops working.

*explained more fully shortly

Highlighting Helps

Highlighting essentials like names, roles and the feedback you decide to use (you will make more notes than you need!), will help when you deliver your evaluation.

Focussed Feedback

Try to focus on providing feedback in the CRC method (Commend Recommend Commend) for each person that you are evaluating.  If you have several recommendations, choose the most important one (or two), but ensure that you finish with something positive they have done.

Constructive Comments

Think of recommendations as a positive thing, as these are what help speakers and the club to improve.  It is important to say how things can be improved, not just to say ‘that was good or awful!’

Commendation: Say WHY you liked it. 

For example: ‘I really liked the President’s Introduction as her enthusiasm set the tone for the rest of the meeting.’

Recommendation: Say HOW it could be better.

For example:  ‘Slowing down will help the audience hear what he has to say, and give them more time to assimilate his ideas.’


Practice What You Preach

There’s nothing quite like evaluating someone’s use of verbal crutches to make you super aware of your, um, own! If you are recommending that someone needs to evaluate in the third person, ensure that you do too.

Short and Sweet

You have a lot of people to evaluate in a relatively short time, so say 2-3 things about each, then move on.  Be careful not to re-evaluate the speakers, and if you have noticed a similar theme in all three (four), you may choose to do your evaluation of them as a whole, as opposed to repeating the same thing three times.

Rachael Siggers